Frances Frei

Move Fast and Fix Things

Seja rápido e conserte as coisas

HBR's 10 Must Reads on Change Management, Updated and Expanded (featuring "Leading Change" by John P. Kotter)

Unleashed

Uncommon Service

HBR's 10 Must Reads on Change Management, Updated and Expanded (featuring "Leading Change" by John P. Kotter)

Move Fast & Fix Things : The Trusted Leader's Guide to Solving Hard Problems

Unleashed : The Unapologetic Leader's Guide to Empowering Everyone Around You

Uncommon Service : How to Win by Putting Customers at the Core of Your Business