Thomas H. Davenport

Reimagining Government

The New Science of Customer Relationships

Indo além com ia

All Hands on Tech

HBR's 10 Must Reads on Data Strategy (featuring "Democratizing Transformation" by Marco Iansiti and Satya Nadella)

Managing Overthinking (HBR Emotional Intelligence Series)

HBR's 10 Must Reads on AI, Analytics, and the New Machine Age (HBR's 10 Must Reads)

Reimagining Government : Achieving the Promise of AI

The New Science of Customer Relationships : Delivering the One-to-One Promise With AI

Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life (Unabridged)

All Hands on Tech : The AI-Powered Citizen Revolution

HBR's 10 Must Reads 2017 : The Definitive Management Ideas of the Year from Harvard Business Review (HBR's 10 Must Reads)