Spanish for Customer Service People: A Course to Learn Key Words, Phrases and Vocabulary Fast and Easily for Those in Hospitality, Travel and Other Customer-Facing Roles (Unabridged‪)‬

This guide provides targeted words and phrases for those working in customer service roles with Spanish clients. Core topics include: phone greetings, hotel reservations, medical check-ups, directions, suggesting solutions, warnings, examples of customer interactions in banks, restaurants and pharmacies, the travel check-in process, apologizing for a mistake at work, passengers on a flight, offering help, and a sales role in a shop.

In addition, details on Spanish pronunciation and grammar, as well as next steps for learning a language, are also included.