Competing Values in Healthcare: Balancing the (Un)Balanced Scorecard. Competing Values in Healthcare: Balancing the (Un)Balanced Scorecard.
2007
Designed to Fail: How Computer Simulation Can Detect Fundamental Flaws in Clinic Flow. Designed to Fail: How Computer Simulation Can Detect Fundamental Flaws in Clinic Flow.
2011
The Role of Leadership in Instilling a Culture of Safety: Lessons from the Literature. The Role of Leadership in Instilling a Culture of Safety: Lessons from the Literature.
2004
Experiences That Develop the Ability to Think Strategically. Experiences That Develop the Ability to Think Strategically.
2009
Does Missed Nursing Care Predict Job Satisfaction? Does Missed Nursing Care Predict Job Satisfaction?
2011
Interview with Lucian Leape, MD, HFACHE, Adjunct Professor of Health Policy, Department of Health Policy and Management, Harvard School of Public Health (Interview) Interview with Lucian Leape, MD, HFACHE, Adjunct Professor of Health Policy, Department of Health Policy and Management, Harvard School of Public Health (Interview)
2008