Conceptualizing the Writer-Reader Relationship in Business Prose.
2004
Service Provider Type As a Predictor of the Relationship Between Sociality and Customer Satisfaction.
2005
International Advertising in Western Europe: Should Differences in Uncertainty Avoidance be Considered when Advertising in Belgium, France, The Netherlands and Spain?
2003
Preparing New Entrants for Subordinate Reporting: A Decision-Making Framework for Writing.
2004
Measurement Data on Commonly Used Scales to Measure Oral Communication and Writing Apprehensions.
2003
Willingness to Try a New Communication Technology: Perceptual Factors and Task Situations in a Health Care Context.
2004