Hierarchy and Organisation Hierarchy and Organisation
2013
Qualitätsmanagement in Dienstleistungsunternehmen Qualitätsmanagement in Dienstleistungsunternehmen
2011
The Democratic Organisation The Democratic Organisation
2020
Reinventing Hierarchy and Bureaucracy Reinventing Hierarchy and Bureaucracy
2012
Management and the Dominance of Managers Management and the Dominance of Managers
2009