It's not more money, bigger offices, better benefits, or flextime. Recent surveys reveal that the number one reason employees quit their jobs is that they don't feel valued on a human level. Growing employment opportunities and the lure of Internet companies have brought this prob- lem to near crisis level. Now, Dottie Gandy, a former regional director with the Franklin Covey Company, provides a simple, principle-based solution that will work to solve the problem in any business. In this clear, straight-foward book, she gives us a step-by-step plan that managers can implement immediately and which yields compelling results, including:
• A strong sense of loyalty and commitment among employees
• A new corporate culture built on a foundation of trust and designed to weather storms
• A renewed sense of mission that can have a substantial impact on the bottom line
People leave jobs because they don't feel respected, not because of salary, says business consultant Gandy. In this month-long program, she directs employers to work with employees to improve communications, while employers deliberately praise accomplishments. Some techniques practice praise at home first may help some, but most readers will want more serious, innovative suggestions.