A Review of the Interrlationship Among Management, Information Technology, And In-House End-User: Empirical Propositions‪.‬

BACKGROUND Information Technology is one of the most powerful innovations in history that affects our way of life, thus any investigation shedding light on such an important issue is worthwhile (Montealagre, 1999). In addition to that, IT has radically altered the way many industries conduct their business (Ansel & Dyer, 1999). Moreover, IT represents about half of all capital investment on a global basis (Martinsons & Chong, 1999). IT is one of the top industries worldwide. More importantly, it is helping countries and companies of all sizes reach their strategic goals (World Information Technology and Services Alliance (WITSA 1998)). IT represents the business of the future and communities realize that the most vital economies of the 21st Century will be predominately led by IT businesses (World Information Technology and Services Alliance (WITSA 1998)). As a result, many studies have focused on examining different aspects of IT. For example, few of those studies have examined the determinants of IT adoption and usage by employees (Mathieson, 1991, Moore & Benbasat, 1991). Other studies have investigated the relationship between end-users' attitude and perceptions and the actual use of IT (Ajzen & Madden, 1986, Al-Khaldi & Wallace, 1999, Davis, 1989, Lin & Shao, 2000, Ozer, 2001). On the other hand, a few studies have discussed the process that influences the acceptance of IT (Agarwal & Prasal, 1999, Rogers, 1995).