Building a World Class Service Organization (Assessment Tool) More Books Like This
The Palgrave Handbook of Service Management
2022
The Routledge Handbook of Service Research Insights and Ideas
2020
Managing Consumer Services
2014
Handbook of Service Science
2010
Success Factors for Organizational Performance: Comparing Business Services, Health Care, And Education.
2005
Service Innovation for Sustainable Business
2019
Driving Service Productivity
2014
Handbook of Service Science, Volume II
2018
Interrelated role played by Marketing, Operations & Human Resources Functions
2014
Customer Service During Peak (In Season) and Non-Peak (Off Season) Times: A Multi-Country (Austria, Switzerland, UK & USA) Examination of Entrepreneurial Tourist Focused Core Personnel.
2008
Servitization Strategy and Managerial Control
2017
Eurasian Business Perspectives
2021
Strategic Management of Professional Service Firms
2010
Knowledge Services Management
2009
Corporate Reputations, Branding and People Management
2006