Competency Management: A Practitioner's Guide

This book is a result of our experiences in the field of Competency Management and Implementation. It does not aim to be an academic treatise. The purpose of this book is to provide those attempting to implement competencies in their organisations with a clear understanding of competency management.


Competency management, Competency clusters, Competency matrix, Competencies and performance, competency framework, Competency profiling, competency characteristics


Understanding Competencies, Creating the competency, implementing competency, Sustaining competency, competency dictionaries, Boyatzis model, Functional competences, Core competencies, Levels of competencies,

Applying competencies. Implementation of competencies, competency based HRM.