We all have people in our lives who frustrate, annoy or hurt us. Consider those who claim 'I'm always right!', workplace bullies, or obsessive personality types. And most of us hurt others occasionally, too.
In Difficult Personalities Dr Helen McGrath and Hazel Edwards take common situations and offer strategies to help, including: anger and conflict management achieving empathy optimism and assertion making decisions about difficult relationships This is a reassuring guide to dealing with the challenging behaviour we encounter daily, as well as with our own. It's an essential resource for understanding, living with or working with people whose behaviour is frustrating, confusing or damaging.
What do you get when a clinical psychologist (McGrath) and an experienced author of adult and children's literature (Edwards) team up to write a handbook for dealing with troublesome people at work or in one's personal life? You get a no-frills resource that is both easy to understand and highly informative. As with many such manuals, it's not necessary to read cover to cover (especially when the book's only shortcoming is its slightly repetitive tips and strategies) but, rather, to read the chapter about whichever personality causes stress in your life, from the anxious to the passive-aggressive, bullies, and narcissists. Whether the problem person is a chronic complainer, a fount of insults, or a perpetual martyr, you are guaranteed to find in-depth analysis, including what they do, why they do it, and strategies to help cope with that person in a positive, healthy way. The authors also have advice for people who recognize bothersome traits in themselves. McGrath and Edwards have avoided scientific jargon and created a handbook people can put to use immediately. There's nothing difficult about this book, except for the subject it gracefully explicates.