How Do Romanian Public Organizations Communicate?(Contemporary Romania: Action and Reflection) (Report‪)‬

Introduction Though omitted in the past from the sphere of public services, at present the concept of internal communication within public services seeks every conspicuous opportunity to spread to all management functions from one administration to the next (1). Due to the escalation of the economic growth and to the changes and numerous reforms, the public organizational experience is subject to the imperative of efficiency and effectiveness, which can only be accomplished by resorting to theoretical approaches and complex analyses. The analysis of the information system within the public services and of the manner in which the policies of internal communication are established within public organizations precedes the analysis of the way in which the political factor impacts upon the management of public organizations. The paper deals with aspects regarding the influence of the political factor upon the information system within public services and the manner of establishing internal communication policies within public organizations. Moreover, the paper proposes in the final part several ways of improving the performance of the information system and of managerial communication within public organizations aiming at improving the quality of services offered to citizens, as well as the participation of the stakeholders.