Magic Words & Life Lessons

"Magic Words & Life Lessons" is more than just a book. It’s a collection of Life’s “Cheat Sheets” — every page is like a seminar. Practical insights and unshakeable truths; maximum results in minimum time. You’ll discover words that soothe and make right, and words that energize and delight. Empower your employees; delight your customers. And never be tongue-tied again.