Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success.
Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters.
Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
Unfailing discretion and courtesy may get you far at a dinner party but will sink you as a manager, argues Scott, a cofounder of management consulting firm Candor, Inc. and a CEO coach in Silicon Valley. After six years at Google working for her business school buddy Sheryl Sandberg, she learned that relationships are the major building blocks of a career, and that only honesty painfully candid honesty, if necessary can lay solid foundations for good manager/employee relationships. The book aims to help bosses manage their emotions while helping failing employees (a difficult task for even the most experienced manager) and walks them through building "radically candid" relationships with direct reports. Radical candor lies in a place where caring about employees meets the willingness to challenge them directly. Scott walks readers through understanding the motivation of subordinates, making tough decisions, establishing rapport, and helping employees avoid "boredom and burnout." She also runs through a list of strategies for building solid working relationships. Informational and clear, this is necessary reading for anyone who's having trouble coming to terms with an underperforming workforce.