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101 Strategies for Improving Member Retention in Health/Fitness Clubs
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- 13,99 €
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- 13,99 €
Publisher Description
No matter what a health/fitness club’s retention level is, it can always be improved—and finding a means to increase membership retention is essential to enhancing your profitability in the future. This book features 101 simple strategies for improving member retention, supported by successful case studies and best practices from top club operators around the world.
Topics covered include:
• How to engage new members and build good relationships with them
• How to get members fully involved in your club
• How to provide great member service and an outstanding member experience
• How to build relationships within your community
• How clubs, unknowingly, drive members away
More Books by Stephen Tharrett & Patricia C. Amend
The Ultimate Resource Manual for Implementing Health/Fitness Facility Standards and Guidelines
2015
Medical Fitness Association’s Resource & Planning Guide (Fourth Edition)
2015
Surviving Russia: An American’s Tale of Living and Working in Russia
2013
The ACE Fitness and Business Forms Handbook
2006
Functional Flexibility
2006
The Health/Fitness Club Operator's Guide to Recruiting and Retaining Great Employees
2007