Apology for Erebus
Publisher Description
Takes a close look at the business apology, using the example of the Air New Zealand TE901 Erebus Disaster to show how and why organisations need to apologise well. The book series ‘Interface: Cases, Essays and Stories for Use in Business Education' is developed from real classrooms and from the research of Associate Professor Janet G. Sayers.
GENRE
Business & Personal Finance
RELEASED
2018
19 May
LANGUAGE
EN
English
LENGTH
17
Pages
PUBLISHER
Janet Sayers
SIZE
870.7
KB