SustainCase: How Swissport maintains and promotes, for its employees, a corporate culture and behaviour in which honesty, integrity and respect for the law are viewed as essential

Case study: How Swissport maintains and promotes, for its employees, a corporate culture and behaviour in which honesty, integrity and respect for the law are viewed as essential


Swissport is the world’s biggest Cargo Services provider, offering award-winning Cargo Handling at more than 109 airports worldwide and handling in excess of 4.1 million tonnes annually. As a service provider and therefore a people’s business, Swissport has a big responsibility towards its employees and is committed to fostering a corporate culture of honesty, integrity and respect for the law.


Abstract


As the world’s leading provider of ground and air cargo services to the aviation industry, operating in a challenging industry where customer demands are high, Swissport strives to promote a corporate culture of honesty, integrity and respect for the law for its more than 60,000 employees. After measuring and setting targets, Swissport took action to implement a Code of Conduct, fight corruption, provide equal opportunities for its employees, ensure fair and equal pay, share information with Swissport employees, recognizing the legitimate role of responsible trade unions and employee representatives and, also, support employees through training and development programmes.


Using the GRI Standards in order to maintain and increase the value of your company


With each publication in this series the FBRH team will highlight one key impact identified by a company reporting in accordance with the GRI Standards and show how it has taken a structured, systematic approach to improving performance. With such positive action companies build trust, by dealing responsibly and conscientiously with their impact on the environment and on their stakeholders (e.g. clients, suppliers, shareholders, local communities, NGOs or local government). Stakeholders that can hold it back or stop it from reaching its objectives


By building trust your company creates loyalty and long-term commitment to its services and brands