Cómo tratar con gente difícil
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Publisher Description
El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas.
¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer firme frente a determinados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar?
De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.
GENRE
Business & Personal Finance
RELEASED
2019
July 25
LANGUAGE
ES
Spanish
LENGTH
150
Pages
PUBLISHER
Reverte-Management
SELLER
Bookwire Gesellschaft zum Vertrieb digitaler Medien mbH
SIZE
991.7
KB
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