Emergency Complaint Operator

The Emergency Complaint Operator Passbook® prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: retaining and comprehending spoken information from calls for emergency services; understanding and interpreting written material; coding/decoding information; name and number checking; map reading; and more.