• $14.99

Publisher Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations.

GENRE
Business & Personal Finance
NARRATOR
BA
Barry Abrams
LENGTH
05:26
hr min
RELEASED
2015
May 5
PUBLISHER
Tantor Audio
LANGUAGE
EN
English
SIZE
249.1
MB

Listeners Also Bought