Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

    • $16.99

    • $16.99

Publisher Description

Leadership lessons from the iconic brand you can use to drive Disney-style success

In helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth.

Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.

Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.

GENRE
Business & Personal Finance
NARRATOR
TL
Tim Lundeen
LANGUAGE
EN
English
LENGTH
05:56
hr min
RELEASED
2014
January 3
PUBLISHER
McGraw Hill-Ascent Audio
SIZE
272.6
MB