How to Make Sure You're Heard in a Difficult Conversation (Unabridged)
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- $2.99
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- $2.99
Publisher Description
A difficult conversation has to be a two-way street. You’re unlikely to come to a resolution if you don’t hear the other person out. But equally important when addressing a conflict is getting your message across. So after you’ve thoroughly listened to your counterpart, increase the likelihood that they will see things your way by doing the following.
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