Patricia O'Connell

Books
Woo, Wow, and Win Woo, Wow, and Win
Woo, Wow, and Win
2016
How Excellent Companies Avoid Dumb Things How Excellent Companies Avoid Dumb Things
How Excellent Companies Avoid Dumb Things
2012

Audiobooks
Woo, Wow, and Win : Service Design, Strategy, and the Art of Customer Delight Woo, Wow, and Win : Service Design, Strategy, and the Art of Customer Delight
Woo, Wow, and Win : Service Design, Strategy, and the Art of Customer Delight
2016