Randy A. Steinberg

Books
High Velocity Itsm High Velocity Itsm
High Velocity Itsm
2016
Measuring Itsm Measuring Itsm
Measuring Itsm
2013
Servicing ITSM Servicing ITSM
Servicing ITSM
2013
Architecting Itsm Architecting Itsm
Architecting Itsm
2014
Organizing Itsm Organizing Itsm
Organizing Itsm
2015