Books
Audiobooks
Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet (Unabridged)
2023
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone (Unabridged)
2018
I'll Be Back: How To Get Customers To Come Back Again & Again
2021
The Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
2018
Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic
2013
The Convenience Revolution : How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
2018