The Six Sigma Handbook Third Edition Chapter 1 - Building the Responsive Six Sigma Organization
2009
The Six Sigma Handbook, Third Edition
2009
The Handbook for Quality Management, Second Edition : A Complete Guide to Operational Excellence
2012
The Six Sigma Handbook Third Edition Chapter 5 - Project Management Using DMAIC and DMADV
2009
The Six Sigma Project Planner
2003
What Every Manager Should Know about Quality
1990