Be Our Guest Be Our Guest

Be Our Guest

    • 2.0 • 1 Rating
    • $15.99
    • $15.99

Publisher Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

GENRE
Business & Personal Finance
RELEASED
2011
December 16
LANGUAGE
EN
English
LENGTH
312
Pages
PUBLISHER
Random House Worlds
SELLER
Penguin Random House Canada
SIZE
1.6
MB

Customer Reviews

BabyB_123 ,

Where’s The Disney Magic?

Ironically, I don’t think they used many of the tools they spoke about to create this book. I learned a few things but it was boring overall. Disappointed.

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