• $16.99

Publisher Description

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:
Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forward
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

GENRE
Business & Personal Finance
RELEASED
2016
January 26
LANGUAGE
EN
English
LENGTH
128
Pages
PUBLISHER
Harvard Business Review Press
SELLER
Perseus Books, LLC
SIZE
3.6
MB

More Books by Harvard Business Review

Other Books in This Series