Emotionally Intelligent Managers & Transformational Leadership Styles (Contributed Article‪)‬

Introduction Emotional Intelligence (EI) is the ability to manage one's emotions, an ability to appraise others' emotions (Ekman 1993, Ekman & Friesen 1975), to empathize with other people, and to cope with emotional relationships (Harrison 1997). This, being an aspect of social intelligence (Salovey & Mayer, 1990), was defined as the ability to understand and manage emotions. Salovey and Mayer refined the construct of emotional intelligence as "the ability to process emotional information, more specifically an ability to recognize the meanings of emotions and their relationships, as well as being able to reason out and solve problems. In particular, it involves one's capacity to perceive and assimilate emotional feelings, to understand the information of these emotions and lastly, the management of them." (Salovey & Mayer 1997).