Essential Guide to Operations Management

The book is a contemporary and novel treatment of Operations Management.  It complements the existing set of texts by taking a fresh insight to Operations Management.  It explores fundamental operations management principles, equally applicable to service and manufacturing situations. It adapts a strategic stance by providing a framework for effective decision making This book is aimed at practising managers, who need to make decisions, manage change and design working processes within a strategic framework.  The framework and supporting case vignettes allow the practitioner to grasp essential concepts relatively quickly in a range of different operational contexts. In addition to the case vignettes, the authors provide Inclusion of key Reading Lists and useful web addresses at the end of each chapter A ‘useful formulae’ listing for the quantitative side of operations management