Perfect Phrases for Communications (EBOOK BUNDLE‪)‬

Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications

Two eBooks in One!

Conflict in the workplace is inevitable. But you don’t have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time—and Perfect Phrases for Communications provides everything you need at the touch of a button.

This two-in-one eBook package contains:

Perfect Phrases for Conflict Resolution

Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with:
A micromanaging supervisor

An underperforming employee

A peer's disruptive work habits

Unreasonable or unethical customer requests

Abrupt, rude, and unprofessional coworkers




Perfect Phrases for Dealing with Difficult People

Whether you work for the proverbial “boss from hell,” manage an office packed with “personalities,” or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for every situation, including:

Dealing with brutal bosses and confrontational coworkers

Turning explosive situations into mutually rewarding ones

Handling angry customers and demanding clients

Motivating unproductive workers and irresponsible vendors