The acclaimed New York Times and Wall Street Journal bestseller from Robert Cialdini—“the foremost expert on effective persuasion” (Harvard Business Review)—explains how it’s not necessarily the message itself that changes minds, but the key moment before you deliver that message.
What separates effective communicators from truly successful persuaders? With the same rigorous scientific research and accessibility that made his Influence an iconic bestseller, Robert Cialdini explains how to prepare people to be receptive to a message before they experience it. Optimal persuasion is achieved only through optimal pre-suasion. In other words, to change “minds” a pre-suader must also change “states of mind.”
Named a “Best Business Books of 2016” by the Financial Times, and “compelling” by The Wall Street Journal, Cialdini’s Pre-Suasion draws on his extensive experience as the most cited social psychologist of our time and explains the techniques a person should implement to become a master persuader. Altering a listener’s attitudes, beliefs, or experiences isn’t necessary, says Cialdini—all that’s required is for a communicator to redirect the audience’s focus of attention before a relevant action.
From studies on advertising imagery to treating opiate addiction, from the annual letters of Berkshire Hathaway to the annals of history, Cialdini outlines the specific techniques you can use on online marketing campaigns and even effective wartime propaganda. He illustrates how the artful diversion of attention leads to successful pre-suasion and gets your targeted audience primed and ready to say, “Yes.” His book is “an essential tool for anyone serious about science based business strategies…and is destined to be an instant classic. It belongs on the shelf of anyone in business, from the CEO to the newest salesperson” (Forbes).
The first solo book in over three decades by psychologist and New York Times bestselling author Cialdini (Influence) is sure to be an important contribution to the fields of social psychology and behavioral economics. According to the author, the most successful persuaders prime their audiences for their message. One of his central points is that "what we present first changes the way people experience what we present to them next." This book "identifies what savvy communicators do" and explains how general readers can do the same. Based on Cialdini's research, decisions tend to be made based not on the factor "that counsels most wisely" but "the one that has been elevated in attention." Topics include the best sales techniques, the problem of false confessions, the role of embedded journalists in the Iraq war, and how Warren Buffet establishes trustworthiness in his annual Berkshire Hathaway newsletter. Dense, detailed, readable, and fascinating, this book may cause the reader to wonder whether unbiased decisions are possible. Voluminous and entertaining endnotes, as well as an initial annotated summary of each chapter, increase accessibility.