The Communication Habit: Strategies That Set You Apart and Leave a Lasting Impression
Strategies That Set You Apart and Leave a Lasting Impression
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- $17.99
Publisher Description
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ACHIEVE THE NEXT LEVEL OF SUCCESS by mastering today’s most powerful communication strategies - and avoiding common pitfalls.
Did you know it only takes seven seconds or less to make a first impression? Knowing that, it’s easy to see why it’s so essential to make every moment count. In The Communication Habit, one of the most renowned business communication experts will educate and empower you to create a positive and lasting impression through impactful communication. From learning how to speak someone else’s “language” to non-verbal messaging, from impactful listening techniques to the art of confident (not arrogant) self-promotion, Laura Joan Katen offers practical time-tested techniques for applying the right communication tools in key business situations.
Each chapter is dedicated to different aspects of communication, throughout which you will learn to:
• Build and communicate confidence
• Establish and articulate your value
• Harness the power of language to articulate your ideas
• Approach difficult conversations
• Assert an effective voice at the table
• Recover, rebuild, and re-establish damaged relationships or negative impressions
• Communicate competence and credibility
Supported by a wealth of real-life examples from the thousands of business professionals Katen has helped, each of these techniques is practical and actionable. Every chapter includes exercises and questions to help you assess your own situation and tendencies, which will progress your professional growth and development.
Whether you're already an experienced executive or just starting out, The Communication Habit will become your blueprint for furthering your success.
PUBLISHERS WEEKLY
Katen (How to Communicate with Confidence, Clarity, and Credibility), president of professional development training company Katen Consulting, offers a stale guide for any businessperson looking to communicate more effectively. Offering plenty of questions intended to elicit self-reflection ("How can you be sure you're being perceived the way you want by your leadership, if you're not sure how your leadership is perceiving you?"), Katen encourages readers to ask themselves if their self-presentation may be undermining their career. If the answer is yes, she urges her audience to examine what success-deadening attributes they may be unconsciously projecting. She walks readers through understanding the nuances of how other people perceive them, what they have control over, and how they can influence their reputation. Some of the topics covered include cultivating a positive first impression (the "four core areas" of which are appearance, communication, interaction style, and etiquette); getting one's word in edgewise during meetings; building credibility; modulating voice, tone and gestures; cultivating gravitas; and correcting misperceptions. There's also a helpful discussion on communicating across different cultures and countries. However, this otherwise superficial and obvious compilation of advice adds little new to the conversation.
