The Future of Commerce

“The Revenge Year”

Unapologetically, eCommerce has fueled the survival of the human species. Once an interesting and mysterious hidden force, its power can no longer be ignored. Commerce has touched all our lives through the pandemic and supported us in new ways that are here to stay. Commerce kept us safe, connected, and moving. As we’ve changed and evolved, so has commerce. This trend report will show you where commerce is going so that you can grow your business with it and help design a better future for us all to enjoy.

The Trends:

Shopless Commerce - “I know what I want”

Intelligence Driven Commerce - “Ai replaces humans for everything”

Conversational Commerce - “I ask my assistant to get something for me”

Commerce Everywhere - “Meet me where I am”

Atomized Brand Presence - “I see you everywhere I go”

Marketplaces: Own or Participate - “My need requires things from more than one company”

Event-ful Commerce - “I want to be immersed in a cool experience”

Connected Commerce - “I want everything to work the same”

Empathetic Commerce - “What I purchase needs to impact the world positively”

Public Service Commerce - “I frictionlessly access the things I depend on without
thinking about cost”

B2B as Direct to Anyone - “I sell frictionlessly to everyone”

Special Feature:
The Metaverse - “I want adventure & a fun new experience”


All proceeds of this book go directly towards feeding people. While nourishing your mind you have given a week’s worth of meals to one of the nearly billion people who have insufficient food via the World Food Programme.

The things we do everyday help humanity.

Thank you!