Using the MDS 3.0 to Promote Culture Change: Regulators Understand the Importance of Person-Centered Care. Do You‪?‬

My great-grandmother suffered from Alzheimer's disease. I say she suffered because she was what was referred to as a "yeller," often calling out and yelling for no apparent reason. She lived in a long-term care facility in the early 1990s. One day I went to see her and found the door to her room tightly closed and the TV volume turned way up--so no one could hear her cries. And no one cared. I decided I would never enter another nursing home as long as I lived. It wasn't that I wouldn't just work in a nursing home; my plan was to never again enter one. This proved to be a false declaration. Eventually, I happily changed my mind, and I am currently a nursing home administrator.