VA HEALTH CARE
Improved Guidance and Oversight Needed for the Patient Advocacy Program
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- $24.99
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- $24.99
Publisher Description
VHA has designated patient advocates at each VAMC to receive and document feedback from veterans or their representatives, including requests for information, compliments, and complaints. In recent years, the importance of a strong patient advocacy program has taken on new significance given concerns with VHA’s ability to provide veterans timely access to health care, among other issues...
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