Never Split the Difference
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4.4 • 18 Bewertungen
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Beschreibung des Verlags
Brought to you by Penguin.
THE HUGE INTERNATIONAL BESTSELLER
A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
'Riveting' Adam Grant
'Stupendous' The Week
'Brilliant' Guardian
'My pick for book of the year.' Forbes
'Who better to learn [negotiation] from than Chris Voss, whose skills have saved lives and averted disaster?' Daily Mail
'Filled with insights that apply to everyday negotiations.' Business Insider
'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.
'A business book you won't be able to put down.' Fortune
© Chris Voss 2016 (P) Penguin Audio 2019
Kundenrezensionen
Empathetic Negotiations
I'm currently finishing reading "Never Split the Difference," and it's been a truly eye-opening experience. This book by former FBI hostage negotiator Christopher Voss emphasises the importance of empathy and active listening in negotiation, showing how understanding the other party's perspective and emotions can lead to better outcomes. By using techniques like mirroring and calibrated questions, negotiators can create a collaborative environment where both parties feel heard and valued. I'm excited to apply these principles in my personal and professional life, and to build stronger relationships through empathetic communication. It's a must!
Never split the difference
Super practical advice