Corrective Action and Preventive Action (CAPA) in Pharmaceutical Industry

CAPA is a systematic approach used by organizations to identify, investigate, and address non- conformances, problems, or issues within their processes, products, or services which plays a vital role in quality management systems, helping organizations maintain compliance, improve processes, and enhance customer satisfaction. CAPA involves a series of steps, including problem identification, documentation, investigation, root cause analysis, corrective and preventive action planning, implementation, verification, and closure.