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Top Tasks: A How-to Guide
A How-to Guide
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- CHF 3.50
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- CHF 3.50
Beschreibung des Verlags
Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them.
Developed as a result of 15 years of research and practice.
Implemented by some of the world’s largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more.
More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.