Wake-up Call Leads to Organizational Transformation (Change‪)‬

We've all heard the buzzwords--organizational transformation, corporate compliance, culture change, transparency. We may tire of the jargon, but as pressure continues to mount, organizations--particularly those viewed as performing public service--are being forced to rethink old habits, find truly measurable ways to evaluate performance, and become more accountable in every aspect of their operations. The Arkansas Foundation for Medical Care (AFMC) was thrown into that process head-on two years ago, and while the evolution is ongoing, the initial revolution appears to have been successful. Our saving grace: the staff's underlying commitment to the organization's mission and survival seems to run deeper than petty differences or resistance to change.