Effective Communication:What they need to hear and how they need to hear it

As I studied workplace stress and burnout I discovered the common theme among the causes is communications.
If you have every said "He just doesn't seem to get it ..." then this book is for you. We assume everyone wants to be talked to in the manner which we do. This simply is not true. We need to adapt our communication style to that of others whether we are talking personal relationships, sales or a working team.
This book provides you with the skills needed to be an effective communicator.
After reading this book you will:
- increase productivity due to better communication
- improve your personal and work relationships
- avoid conflict arising from ineffective communication
- have a system for understanding how to communicate with others in an effective manner