Kai Yang

Books

Design for Six Sigma for Service Design for Six Sigma for Service
Design for Six Sigma for Service
2005
Multivariate Statistical Methods in Quality Management Multivariate Statistical Methods in Quality Management
Multivariate Statistical Methods in Quality Management
2004
Design for Six Sigma Design for Six Sigma
Design for Six Sigma
2008
Voice of the Customer Voice of the Customer
Voice of the Customer
2007