Dealing with Difficult People (HBR Emotional Intelligence Series) Dealing with Difficult People (HBR Emotional Intelligence Series)
2018
Failure to Communicate Failure to Communicate
2010
Successful Writing and Speaking: The Communication Collection (9 Books) Successful Writing and Speaking: The Communication Collection (9 Books)
2016
Failure to Communicate : How Conversations Go Wrong and What You Can Do to Right Them Failure to Communicate : How Conversations Go Wrong and What You Can Do to Right Them
2020
Cómo tratar con gente difícil (Serie Inteligencia Emocional de HBR) Cómo tratar con gente difícil (Serie Inteligencia Emocional de HBR)
2022