Bücher

Customer Success Customer Success
2016
The Customer Success Economy The Customer Success Economy
2020
Digital Customer Success Digital Customer Success
2024
Customer Communities Customer Communities
2023

Hörbücher

Customer Success : How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Customer Success : How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
2017
The Customer Success Economy : Why Every Aspect Of Your Business Model Needs A Paradigm Shift The Customer Success Economy : Why Every Aspect Of Your Business Model Needs A Paradigm Shift
2020
Customer Communities : Engage and Retain Customers to Build the Future of Your Business Customer Communities : Engage and Retain Customers to Build the Future of Your Business
2023