The Toyota Way ... Or Not?--New Lessons for Health Care (Quality) (Toyota Motor Corp.)
2010
The Power of Mediation. (Conflict Management).
1999
Wake-up Call Leads to Organizational Transformation (Change)
2008
Using Anesthesiology As a Model for Change (American Medical Graduates Shunning Anesthesiology Profession)
1997
Six Principles of Persuasion You Can Use to Influence Others (Behavior)
2008
Worker's Compensation 101: a Primer for the Physician Executive (Health Law Update)
2006