Emotional Intelligence: The Development of Emotional Intelligence

•The reader will understand the signs of low emotional intelligence as follows:
•Low self-awareness: highly opinionated;
•Lack of empathy: insensitive;
•Lack of accountability: blaming others;
•Poor coping skills: low motivation;
•Low self-regulation;
•Unpredictable emotional explosions and
•Poor social skills: relationship problems.

Key Features Include:
•Understanding emotional
•Managing emotional
•Using emotional
•Perceiving emotional
•Emotional competency
•Emotional skills