Give Hospitality
A Hopeful Story of What Happens When We Live, Work, and Love from a Place of Generosity
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- 12,99 €
Beschreibung des Verlags
Burnout and turnover are at an all-time high. Hospitality pioneer Taylor Scott proves a spirit of generosity is the key to bridging our divides and engaging the best in others regardless of our differences in this all-new business fable.
Give Hospitality tells the story of Summer Grace, who after leaving a toxic workplace that lacked inclusivity lands a new role at Kauwela Resorts—the home of five core values that empower its people to thrive. Her story charts how leaders in any industry can bring those values to life by purposefully giving compassion, encouragement, kindness, hospitality, and leadership.
Taylor Scott draws on his 20 plus years of experience working at hospitality industry leaders to provide an inviting, accessible fable about adopting a spirit of generosity. At a fundamental level, the purpose of leadership is to connect with and inspire the hearts and minds of others to become their absolute best so they can ultimately give the best of themselves at work, at home, and in their communities.
Be inspired to embrace the game-changing power of giving and receiving hospitality, which in turn makes us happier, improves our health, strengthens our social bonds, evokes feelings of gratitude, and has a positive ripple effect in our communities. Learn actionable principles for cultivating an environment where employees are happier and more engaged, and where they feel comfortable bringing their authentic selves to work.
PUBLISHERS WEEKLY
Scott (Lead with Hospitality), who has worked for a variety of resorts including Disney and Wynn, shares what his 20 years in the hospitality industry have taught him in this dissatisfying business manual. Scott presents a narrative focused on a character named Summer Grace, a new hire at Hawaii's fictional Kauwela Resort who once visited and was impressed by the staff's kindness and leadership. She found that their values "reflected who she wanted to become in her life and career," so she left her "toxic" job, applied to work at Kauwela, and accepted a position as a front desk manager. Scott's business guidance comes in the form of lessons Summer and the other new staffers learn during the last five days of their two-week orientation. These tips include the golden rule, the importance of inclusivity, the idea that leaders should validate worker's contributions, and the assertion that it's essential for workers to open up and be vulnerable. Unfortunately, Scott's conclusions are often trite, and his narrative chops aren't sophisticated enough to sustain an entire book. This one aims high but falls short.
