Leading With Human Intelligence

Forget ‘human in the loop’; you need humans at the core if AI is going to serve your business well.

Artificial intelligence is reshaping roles, automating tasks and redefining careers. It brings enormous potential benefits, but also challenges: working with AI has been linked to lower levels of self-confidence, increased feelings of loneliness and reduced wellbeing. What impacts people today impacts their organizations tomorrow.

It’s vital, then, that leaders don’t focus exclusively on the narrow goal of technology adoption. More than ever, they need to be able to exercise judgement, build trust, demonstrate genuine empathy and strengthen connection.

But what does that look like in practice, and how should they do it?

Organizational psychologist and executive coach Pooja Sachdev has spent years learning about what makes people and organizations flourish. She has worked with companies across sectors - including finance, technology, media, and public services - to strengthen leadership capability, culture and employee experience.

In Leading with Human Intelligence, she identifies the key skills that are crucial for leaders right now and shows how to embed these capabilities at scale, drawing on principles from psychology, adult learning and organizational effectiveness.

In an era of rapid technological advancement, the most valuable leadership traits are those that machines cannot replicate. Here’s how we use them more effectively to help people and businesses thrive.