Measuring and Monitoring the HR Function: A Guide for Boards

In this article, the author describes her reaction to presentations that HR directors made to boards on which she sits. "I found the performance of HR professionals embarrassing," she writes. More astonishing, she continues, was the fact that board members didn't ask the key HR people to explain and quantify HR's contribution to the company's strategy. In outlining a model she has developed, the author describes how board members can effectively measure, monitor and manage the HR function.