![Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
![Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
![](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
![](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment
-
- 9,99 €
-
- 9,99 €
Publisher Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:
A micromanaging supervisor
An underperforming employee
A peer's disruptive work habits
Unreasonable or unethical customer requests
Abrupt, rude, and unprofessional coworkers
More Books Like This
More Books by Lawrence Polsky & Antoine Gerschel
Customers Also Bought
Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions
2008
Perfect Phrases for Managers and Supervisors: Hundreds of Ready-to-Use Phrases for Any Management Situation
2005
Perfect Phrases for Meetings
2008
Perfect Phrases for Documenting Employee Performance Problems
2005
Perfect Phrases for Icebreakers: Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events
2012
Perfect Phrases for Customer Service, Second Edition
2010
Other Books in This Series
Perfect Phrases for the TOEFL Speaking and Writing Sections
2008
Perfect Phrases for Writing Company Announcements: Hundreds of Ready-to-Use Phrases for Powerful Internal and External Communications
2010
Perfect Phrases for Writing Grant Proposals
2007
Perfect Phrases for Meetings
2008
Perfect Phrases for Writing Job Descriptions
2009
Perfect Phrases for Presenting Business Strategies
2009